While your digital debit card is immediately available in the app once you open your account, your physical debit card will arrive within 7-10 calendar days after funding your account or requesting a replacement. If you need it sooner, you can request expedited shipping for a $20 fee by contacting Kudzu Customer Care at 1-855-751-0025. Kudzu+4 customers receive expedited shipping for their new debit card at no cost. Expedited cards typically arrive within 3-5 business days.
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Banking services are provided by The Bancorp Bank, N.A., Member FDIC. The Kudzu Visa® Debit Card is issued by The Bancorp Bank, N.A. pursuant to a license from Visa U.S.A., Inc. and may be used everywhere Visa debit cards are accepted.
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an Account. What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.
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Kudzu is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A., Member FDIC.
